Knowledge Base

Back to home

Knowledge Base

Latest News

Latest News

You'll find all the latest news, product updates and any important company information

November 2024

Important Information for System Administrators

System Admins need to Review Staff Email Addresses

October 2024

Running a Registration Links Quarterly Archive in Scotland

Immunisations and Health Protection Clinical Audits Update (23rd October 2024)

Admin for SCR and Patient Facing Services Clinical Audits Update (3rd October 2024)

Immunisations and Health Protection Clinical Audits Update (2nd October 2024)

September 2024

Immunisations and Health Protection Clinical Audits Update (25th September 2024)

Maintaining Patient’s Contact Details in Vision 3

Immunisations and Health Protection Clinical Audits Update (13th September 2024)

Enhanced Services - England Clinical Audits Update (2nd September 2024)

August 2024

Immunisations and Health Protection Clinical Audits Update (5th August 2024)

Seasonal Influenza Audit Updates - 2024/25

July 2024

Immunisations and Health Protection Clinical Audits Update (22nd July 2024)

Managing Patient’s Online Accounts

New Patient Registrations - A Reminder

NHS Lanarkshire Clinical Audits Update (17th July 2024)

Viewing Patients in Consultation Manager (Northern Ireland only)

Non-Medical Prescribers in Scotland - A Reminder

Change of vaccine for the pertussis vaccination in pregnancy programme from 1 July 2024

Printing Preferred Pharmacy on Prescriptions Post Vision 3 Release DLM860

See more

June 2024

Clinical Audit Updates (24th June 2024)

Enhanced Services - England Clinical Audits Update (11th June 2024)

Enhanced Services - England Clinical Audits Update (10th June 2024)

Vision Anywhere for Business Continuity

May 2024

Immunisations and Health Protection Clinical Audit Update (20th May 2024)

NHS Greater Manchester Shared Service Clinical Audits Update (9th May 2024)

Enhanced Services - England Clinical Audits Update (9th May 2024)

April 2024

Did you know…we provide useful resources for using Microsoft Excel with Vision 3?

Immunisations and Health Protection Clinical Audit Update (8th April 2024)

March 2024

Consultation Manager - Issue with Viewing Some PDF Attachments

The Difference between 'Appointment Comments' and 'Patient Notes'

February 2024

Coronavirus Clinical Audit update (15th February 2024)

Valproate - New Safety and Educational Materials

January 2024

It's That Time Again...

Clinical Safety Issue – Pregnancy Related Prescribing Warnings not Showing in Vision Anywhere for Certain Pregnancy Codes Recorded in Patient Records

December 2023

Do you know the recommended Appointments Backup Process?

September 2023

Seasonal Influenza Vaccination Campaign 2023/24

August 2023

England Only - Appointment Modes

June 2023

Vision Anywhere Release 4.6 is on General Release in England and Wales

Issue with Erroneous Non-intrusive Notification Message

May 2023

May 2023 Update to UK Health Security Agency Immunisation Uptake Reports - England only

April 2023

Did you know…Our Service Desk Numbers have Changed?

March 2023

England Only - Appointment Mode Mapping

March 2023 Update to UK Health Security Agency Immunisation Uptake Reports - England only

February 2023

My Health Online (MHOL) 2.0 Release

December 2022

General Practice Appointments Data Reporting

November 2022

Vision+ QAIF Retired Indicators Pathway (Wales only)

Adding GMC Codes as a Local IDs

Appointments – Slot Type Restrictions

October 2022

NEW NEWS2 Calculator now available

Welsh Data Centre Move - Phase 2 - Wales Only

September 2022

Coronavirus Clinical Audit update (30th September 2022)

Vision 3 Release DLM 830 is on General Release in England

Changes to MED3 (Statement of Fitness for Work)

Coronavirus Clinical Audit update (26th September 2022)

August 2022

Immunisations and Health Protection Clinical Audits (25th August 2022)

Opening Tagged Image Format (.TIF) Files from 3rd August 2022 – England Only

July 2022

It's That Time Again...

Co-ordinate My Care – Decommission Notification

May 2022

Supporting patient care during the Coronavirus Outbreak

Immunisation Uptake Report Update – May 2022

Coronavirus Clinical Audit update (24th May 2022)

Changes to MED3 (Statement of Fitness for Work) from April 2022

Coronavirus Clinical Audit update (12th May 2022)

See more

April 2022

Coronavirus Clinical Audit update (8th April 2022)

March 2022

Coronavirus Clinical Audit update (24th March 2022)

February 2022

Changes to COVID Vaccine Brand Names

Changes to Human Papilloma Virus Immunisations

January 2022

Coronavirus Clinical Audit update (24th January 2022)

Coronavirus Booster Vaccination Information Update - England only (21st January 2022)

Coronavirus Clinical Audit update (14th January 2022)

Seasonal Influenza update – Northern Ireland only (7th January 2022)

December 2021

Coronavirus Update - England only (21st December 2021)

Coronavirus Update - Northern Ireland only (21st December 2021)

Coronavirus Clinical Audit update (14th December 2021)

November 2021

Seasonal Flu Vaccination Programme 2021/22

Recent Changes to Immunisations

Clinical Audit update (16th November 2021)

Coronavirus Update - Wales only (15th November 2021)

Switching off Seasonal Influenza Vaccination emails from Pinnacle and Sonar

Seasonal Influenza update - England only (4th November 2021)

Privacy Officer Tasks

See more

October 2021

The Benefits of Automatic Drug Checks

Seasonal Influenza update - England only (27th October 2021)

Seasonal Influenza update - England only (26th October 2021)

Coronavirus Update - Wales only (26th October 2021)

Coronavirus Update - England only (21st October 2021)

Seasonal Influenza update (20th October 2021)

Coronavirus Update - England only (8th October 2021)

Coronavirus Update - England only (1st October 2021)

Seasonal Influenza update - England only (1st October 2021)

Vision Anywhere 3.8 on General Release

See more

September 2021

Coronavirus Clinical Audit update (28th September 2021)

Coronavirus Clinical Audit update (17th September 2021)

Seasonal Influenza Clinical Audit update (9th September 2021)

Seasonal Influenza update September 2021 - England only

August 2021

Seasonal Influenza Clinical Audit update (26th August 2021)

Coronavirus (COVID-19) Management Guideline Update – All countries

Coronavirus Clinical Audit update (6th August 2021)

July 2021

Revised High Risk Patient Addition Letter Template - England (28th July 2021)

Revised High Risk Patient Deduction Letter Templates - England (15th July 2021)

June 2021

COVID-19 Vaccinations update (17th June 2021)

Are you checking Mail Gateway and GP Communicator Daily?

May 2021

GPES Issue - Hepatitis B - May 2021 Extract (England only)

Coronavirus Clinical Audit update (14th May 2021)

April 2021

Coronavirus Clinical Audit update (20th April 2021)

March 2021

Updated - Automatic Import of COVID Vaccination Data – General Release - England only (26th March)

COVID-19 Vaccinations - Customer Update (10th March 2021)

Coronavirus Clinical Audit update (4th March 2021)

February 2021

England only - Population Risk Assessment

January 2021

Additional Patient Details from Clinical Audit Updated (29th January 2021)

Clinical Audit update (25th January 2021)

Excluding Deceased Patients from a Patient Group

England only - Coronavirus Shielded Patient Letter Update (20th January 2021)

Vision Learning Zone has changed Web Address

Updated COVID Guideline for Consultation Manager (11th Jan 2021)

Clinical IT System upcoming User groups - Wales

See more

December 2020

Clinical Audit update - 1st December 2020

November 2020

England Only – Coronavirus Shielded Patient List Update (11th Nov 2020)

Did you know you can still have training?

Learning Zone - Internet Explorer 11 no longer supported

Have you seen the Information governance ‘one-stop shop’?

October 2020

Seasonal Influenza Call & Recall Audits Updated

September 2020

England Only - QOF 2020/21 Asthma RCP Questions

Coronavirus/Covid-19 Pathology Messages – England only (10th September)

New NWIS Desktop

QAIF - Vision 3 is Ready for the 1st of October Releases – Wales only

Vision+ SIS 10540

See more

August 2020

Flu Call & Recall Audits 2020/21

Quality Assurance and Improvement Framework (QAIF) - Wales

Vision+ SIS 10530

Coronavirus/Covid-19 Shielding Letter for Patients Working within a Local Lockdown Area – England only 5th August 2020

July 2020

Vision+ SIS 10520

Co-prescribing of Carbamazepine and Diltiazem

June 2020

Coronavirus/Covid-19 Pathology Messages Backlog– England only

Coronavirus/Covid-19 Pathology Messages – England only

Coronavirus/Covid-19 ‘At Risk’ Patients Utility – Wales only 11th June 2020

Coronavirus/Covid-19 Pathology Messages – England only

Service Outage – Vision Anywhere, Vision Online Service and Patient Services

Coronavirus/Covid-19 ‘At Risk’ Patients Utility – Wales only 4th June 2020

Coronavirus (Covid-19) Clinical Audit Update – 4th June 2020

Coronavirus/Covid-19 ‘At Risk’ Patients Utility – England only 3rd June 2020

Shielded Patient List (SPL) Subtractions – England Only

See more

May 2020

Gemscript - Hylo Night eye ointment and VitA-POS eye ointment

Vision+ SIS 10510

Coronavirus (COVID-19) - Dedicated Yellow Card Reporting Website

Coronavirus/Covid-19 ‘At Risk’ Patients Utility – England only 28th May 2020

Coronavirus/Covid-19 ‘At Risk’ Patients Utility – Wales only 28th May 2020

Preparing for Coronavirus Test Results - England Only

Important Update to Vision Anywhere Mobile

Coronavirus/Covid-19 ‘At Risk’ Patients Utility – England only 21st May 2020

Coronavirus/Covid-19 ‘At Risk’ Patients Utility – Wales only 21st May 2020

Coronavirus/Covid-19 ‘At Risk’ Patients Utility – England only 14th May 2020

Coronavirus/Covid-19 ‘At Risk’ Patients Utility – Wales only 13th May 2020

Update to the Coronavirus/Covid-19 ‘At Risk’ Patients Utility – England only 11th May 2020

Update to the Coronavirus/Covid-19 ‘At Risk’ Patients Utility – England only 4th May 2020

See more

April 2020

Update to Coronavirus/Covid-19 ‘At Risk’ Patients Utility – Wales only 30th April 2020

Coronavirus/Covid-19 ‘At Risk’ Patients Utility – Wales only 29th April 2020

England - NHS111 Messages – Automatic Filing of Suspected Covid-19 Clinical Terms

Coronavirus/Covid-19 ‘self-declared’ Patients – England only

Coronavirus (Covid-19) Clinical Audit Update – 27th April 2020

Coronavirus (Covid-19) Clinical Audit Update – 22nd April 2020

Update to the Coronavirus/Covid-19 ‘Most Vulnerable’ Patients Utility – Scotland only 16/4/2020

Update to the Coronavirus/Covid-19 ‘At Risk’ Patients Utility– England only 15/4/2020

[England only] Covid-19 At-Risk Patients

At Risk Patients (England)

Vulnerable Patients (Scotland)

At Risk Patients (Wales)

Issue Resolved Scotland Only - Clinical Safety Issue – eGFR Results Review

Northern Ireland Only - Vision Releases

See more

March 2020

Coronavirus/Covid 19 Frequently Asked Questions

England - National Data Opt Out Compliance Deadline Extension

Vision+ SIS 10500

Coronavirus (Covid-19) Clinical Audit Update – 25th March 2020

Coronavirus/Covid 19 Resources - Guidelines

Issue Resolved Clinical Safety Issue - Vision+ eGFR Calculator.

Where can I go for Vision Support in Wales?

Similar Drug Name Alerting

Issue Resolved Clinical Safety Issue - Vision+ eGFR Calculator

Coronavirus Advice For Patient Services and My Health Online (Wales)

Coronavirus Clinical Term Update - March 2020

Changes to the Infant Pneumococcal Conjugate Vaccine (PCV) schedule

Windows 10 update

See more

February 2020

See you at a User Group in Wales?

Improve how you transfer electronic patient records (EPR) using GP2GP in Scotland

Coronavirus Advice For Patient Services and My Health Online (Wales)

Coronavirus Clinical Codes

January 2020

Prescription Items Vision Anywhere to Vision 3

Are you missing out on GP practice income?

Vision+ SIS 10490

Share Vision+ templates for consistent care across GP networks

December 2019

Similar Drug Name Alerting

Co-prescribing of Oxycodone and Amitriptyline

Helpline opening hours over the festive period

November 2019

Vision+ SIS 10490

Important - Vision Anywhere Write Back to Vision 3

The Hive is Closing! -Frequently Asked Questions

Coming soon to you, a new Learning Experience Platform

October 2019

Vision Anywhere 3.3 - General Release (Android and Windows Store)

England - QOF Invitations

Vision Anywhere Release 3.3 for iOS

Vision+ Warfarin Audit Report - Missing INR Results

Vision+ Last Run Reports

See more

September 2019

Change in Advice – Subject Access Requests (SARs)

SIS 10486 Vision+

England Only – Enhanced Service – Seasonal Flu Vaccination

Recording and Reporting on Influenza Vaccine Types

August 2019

Flu Call & Recall Audits 2019/20

Immunisation Uptake Report Update – August 2019

July 2019

Appointments Release v2.1

SIS 10485 Vision+ SNOMED Early Release (England only)

Clinical Safety Issue - Vision+ Anticoagulation Manager

June 2019

Vision Release DLM 670 on Early Release

Updating your AEROS Password

QOF Guidelines - CHA2DS2-Vasc hotspot

Issue with Vision+ All Patients Report when used for recalls

Meningitis Vaccine Alerting

See more

May 2019

Vision Anywhere

Update - ** Unexpected Numeric Value found:

SIS 10481 General Release - England, Scotland and Wales

April 2019

** Unexpected Numeric Value found:

Update on Vision+ and QOFv41 (England only)

February 2019

NHS England QOF Reporting – Screening for malignant neoplasm of cervix

England - QOF v41 - Smoking changes

January 2019

England only - Are you remembering to action your SCR Tasks?

Flu Vaccine for Children - Reminder

England - QOF v41 Released

November 2018

National Data Opt-out Reminder

June 2018

Change in Advice – Merging Duplicated Patient Records

January 2018

QRISK2 and Local Templates

November 2017

Important - Mail Manager Actions

Yellow Card - Options for Non-serious Reactions