June 2023

Issue with Erroneous Non-intrusive Notification Message

We are receiving reports from Vision 3 users using managed servers that the non-intrusive notification message linked to a locked record is intermittently displaying erroneously.

This indicates that someone else is attempting to access the record you are working on:

Non-intrusive Notification Message

Please be assured no-one else is accessing your patient record.

We understand the issue causing this error and are working on getting it addressed as soon as possible, in the meantime, please select Click to dismiss and carry on working as usual.

We are sorry for any inconvenience this error has caused.