April 2023

Did you know…Our Service Desk Numbers have Changed?

To ensure a reliable service, we have updated our telephone system.

The new numbers for contacting our Service Desk are:

Scotland

If you have a local server or are hosted by your Health Board:

Our lines are open 6 days a week:

      • Monday - Friday 7.00am - 7.00pm
      • Saturday 9.00am - 1.00pm

Call 0330 303 3346

If you have migrated to our new Hosted Solution we offer extended support:

Our lines are open 7 days a week:

      • Monday - Sunday 6.30am - 8.30pm

Call 0330 303 3334

Wales

Our lines are open 6 days a week:

      • Monday - Friday 7.00am - 7.00pm
      • Saturday 9.00am - 1.00pm

Call 0330 303 3348

Northern Ireland

Our lines are open 6 days a week:

      • Monday - Friday 7.00am - 7.00pm
      • Saturday 9.00am - 1.00pm

Call 0330 303 3345

England

We offer extended support our lines are open 7 days a week:

      • Monday - Sunday 6.30am - 8.30pm

Call 0330 303 3339

Vision NoteNote - You can also access the Cegedim Service Desk live chat from the Cegedim Healthcare Solutions web site here.