- Knowledge Base
- Product Help and Guides
- Vision 3 Appointments
-
Latest News
- November 2024
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- September 2023
- August 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- February 2019
- January 2019
- November 2018
- June 2018
- January 2018
- November 2017
-
Product Help and Guides
- Coronavirus Help Centre
- Vision 3 Release Guides
- Consultation Manager
- Vision +
- SIS Vision+ Release Guides
- Registration
- Patient Services - England, Scotland and Northern Ireland
- My Health Online (MHOL) - Wales only
- Vision 3 Appointments
- Daybook
- Search and Reports
- Clinical Audit
- Mail Manager
- Management Tools
- Registration Links
- GP Communicator
- Utilities
- Outcomes Manager
- Vision Anywhere
- Vision Anywhere - Release Guides
- Appointments
- Appointments Setup
- Appointments Reporting
- Tasks
- Vision360 Releases
- Shared Care
- Community
- General Hints and Tips
- Scotland Only
- EMIS vs Cegedim - Key Comparisons
- England Only
- Wales Only
- Northern Ireland Only
- Medication Dictionary Releases
- Partner Solutions
- Seasonal Influenza Help Centre
- Patient Groups
- Flash Cards - Short Printable 'How do I..? Guides
- Known Issues
- Desk Aids
-
Webinars and Events
-
Training and Support
-
Downloads
-
vStore and Partners
Do you know the recommended Vision 3 Appointments Back-up Protocol?
To provide access to your appointment list in the case of a network problem, Appointments has an automatic text file backup available.
The Appointments Backup is switched on from System Constants and can be set to back up your Vision 3 Appointments system at intervals defined by you.
Note - The following protocol maybe superseded by your Health Board so please check with them before updating your settings.
It is recommended that you set up one or more workstations to run a regular backup of the Appointments system. The Appointments backup creates a text file of the list of appointments for the number of days set, which can then be viewed or printed should there be a problem with your network.
We recommend you set up at least two workstations to run the Appointment backup in the following configuration:
-
- Workstation 1 - Regular appointment use - Backup every 15 minutes for today's appointments.
- Workstation 2 - Less regular use - Backup every 60 minutes, today's and the next three days' appointments.
Note - Appointments must be running on the workstation for the backup to take place, it is therefore highly recommended you set the appointments backup to run on a machine that is in use during all surgery hours and, to aid retrieval, to a machine that has a local printer attached.
-
- For practices with a local network, see Appointments Backup - LAN Practices.
- For practices on the AEROS managed service, see Appointments Backup - AEROS Practices.
If you use Vision Anywhere, your own appointments are automatically synchronised with your designated device(s). This means that in the case of a network outage you can access your personal appointments list without the automatic text file backup within Appointments. See the Vision Anywhere Help centre for full details.